Owner/Tenant FAQ’s:
Can I login with the same phone number on Multiple devices?
Yes, you can login but only one can access the app, others session will be logged out.
Can both Owner and Tenant use this app?
Yes, both Owner and Tenant can log in with their respective phone numbers.
Do I have option to see last 1 Year Maintenance of my society?
Yes, you can view last 13 Months of Maintenance
Can I view our society Expenditures spent?
Yes, provided permission by Admin
Can I acknowledge my payment transaction to Association?
Yes
Will I get any acknowledgment for my payment transaction from Association?
Yes, you will be notified with Notification
Can I book Community hall?
Yes
Can I participate in Voting/Polls?
Yes, popup will be shown if there is any poll created by admin
Can I view the other owner/tenant Voting/Polls opinions?
No, Only Admin can see
Can I see the due list?
No by default, unless permission provided by Admin
Will I get any Notification if there is any courier to me?
Yes, you will get notification with Unique password, which you need to share this to security while collecting the courier.
Does security/admin/association aware of the password to collect courier?
Nobody knows including Security, this password is generated by server so no one aware of this.
Can I post my business ads in notice board?
Yes, but it will display to everyone only after Admins approval
Can I view our Society Intercom details?
Yes
Can I view Staff/Technician/Association Members contact details?
Yes
Can I view my dues?
Yes
Can I invite Visitors through this app?
Yes, Visitors will be notified with unique code. Visitors are supposed to show this unique code while coming to your flat.
My Tenant is vacating the flat, can I delete his phone number to not access the app?
Yes.
Can I update my new tenant details in the app?
Yes
What should I have to login to this app?
You should have valid 10-digit India phone number.
Currently I stay outside India, how do I access this app?
You can download app from store and use valid 10 digit India phone number to login.
Do I need to logout/login this app every time I quit/open?
No, once your login to app, you don’t need to login again and again.
I usually write Water meter readings in the log book kept at security, does this app take care of that?
Yes, you can update water meter readings every month in the app and automatically water bill will be shown to you. You can pay the amount pertaining to this and can acknowledge to your admin about this.
Admin FAQ’s:
Can I test this app before I would like to rollout to my society?
Yes, by default it is in Test Environment, once you get the confidence about this app then you can switch the Live Environment.
Can I Switch to Test from Live environment?
No, once you switch to Live environment you will not have option to switch to Test environment.
We are 90+flats, do I need to add Owner/Tenant/Staff/Association members details through app?
No, you can invite residents to fill their data [or] In case you have details of all residents simply you can download the Master-data template app, fill the details from your windows desktop/laptop machine and upload to app.
Can I update the details after I upload the master data?
Master data template is to upload the bulk details through app, later you can add/update the details through app.
What happened if I reupload the data again?
It deletes the existing data from the database and considers the new data
Can I login with the same phone number on multiple devices?
No
Can I update Association/Owner/Tenant/Staff details?
Yes, Admin have full privileges to update the details.
Can I add permissions to others?
Yes, you can add /tweak permissions to any one in your society through “Add Roles” option
Can my staff also use this app?
Yes, but you should add his phone number in Staff details.
Can anyone see our society details?
No, except your Society Owners/Tenants/Staffs/Association members
Can I alter permissions for Owners/Tenants/Staff/Association Members?
Yes, since app is role base app, you can add/tweak permissions to anyone through “Add Roles” at any time
There is a plumbing maintenance happening in “A” and “B” block, can I send notifications to only these block people?
Yes, you can send notification to Blocks/Individual flat residents/ All flats
Does this notification show to all residents without opening the app?
Notification will be shown in tray even if they don't open the app.
Does this app take care of Balance sheet?
Yes, this is our Salient feature, you will have a data like
Money at Bank
Dues till last month
Money at each association member has
Money at Bank
Dues till last month
Money at each association member has
Does this app track Water tanker log and payments?
Yes
We have many devices like ladder, drilling machine and many, we keep giving it to different residents, can I track these device logs?
Yes, you can track who is currently owning the devices. It comes under Asset management.
Can I know whether our staff is checked in/out now?
Yes, you can view your staff check in/out time
Can I assign daily/weekly/monthly tasks to my staff and track the status?
Yes, you can add repeated tasks to your staff and can track the status.
Can I get Reminders of our amenities?
Yes, you can create as many you want, for suppose you can add Lift AMC renewal date, automatically it alerts you 15 days before the renewal date.
Can’t I change default reminder time from 15 days to 30 days?
Yes, you can add based on your wish.
What is the price per month?
If Number of flats are less than 99 then License cost is INR299 per society.
If Number of flats are more than 99 then License cost is like below example.
Total flats: 145
145 x3 = INR435 per society.
Total flats: 181
181x3 = INR543 per society.
If Number of flats are more than 99 then License cost is like below example.
Total flats: 145
145 x3 = INR435 per society.
Total flats: 181
181x3 = INR543 per society.
Are you sure about the pricing modes?
Yes, we charge INR299 per society per month, but we show ads intermittently to residents and staff.
Security FAQ’s:
Can I track In and Out time of all my visitors?
Yes, you can track all visitors log
How do I know my visitor phone number is valid or not?
Ask your visitors to give missed call to track in time and phone number.
My visitor doesn’t have phone number, how I can make an entry?
Currently our app doesn’t take any entry without phone number/visitor missed call.
Can I track Courier details through this app?
Yes
Can I notify flat owner/tenant if any courier to him?
Yes, you can notify them.
Any validations while collecting the courier/mail from security?
Yes, once you notify the courier to flat owner/tenant it generates the unique password, so residents are supposed to enter the same password while collecting the courier.
How do I know the unique password?
You will not come to know, ask residents to enter the password while collecting the courier.